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Our Newsletter


Customer Feedback

Customer Feedback

Customer feedback is vital, no matter what business you operate. With this in mind, we send a short email to every customer that orders via our webstore around 2 weeks after delivery of their order. We ask for feedback, and here are some comments received.  

In addition, check out our feedback on Amazon by clicking here

Alan Smart - 3rd October 2009

Fantastic product & easy to install. Telephone technical support first class operators know what they’re talking about and able to give good advice.

I have already spoken to others to recommend as whilst a lot of similar products on the market I would say this is a notch above and when you add the service given puts some clear blue water between you & the competition.

Kind regards

Alan D R Smart

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Henry - 2nd October 2009

I am very happy with my purchase, and would like to commend you on the clear way your site helped me to make the correct choice of terminal output. One of the main reasons I chose to buy from heatmiser, rather than your competitors, was the confidence I had that I was buying the correct product.

Installation was clearly explained in the accompanying documentation, and allowed me to swap out my existing control with ease.

I would be happy to recommend both the heatmiser web site and products based on my experience.

Henry

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Gladys - 7th September 2009

Thank you for your note. Yes, I received the thermostat and its been installed. It is a great improvement on the mechanical one I replaced. I am yet to use it as the central heating is not yet on. I was impressed with the speed at which my order was dealt with and the thermostat arrived it good condition.

Keep up the good work!
Best regards
Gladys

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Priti - 2nd September 2009

It was quick, easy and simple, arrived in no time – hassle free

Thanks

Priti Parmer

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Paul Bromley - A.P Electrical - 17th July 2009

I Recently purchased one of your "PRT-E" units. This was to replace an existing under floor unit, "warm-up".

I found the Heatmiser PRT-E an excellent replacement because it was simple to set up and most of all easy to explain to the clients. Also I was very impressed with the overall look of the unit and found it c/w the remote control value for money.

This is definitively a unit I will use again and I will also look forward to the opportunity to using one of your other products.
 
Best Regards
 
Paul Bromley
A.P Electrical

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Mrs Lorna Ashcroft - 1st July 2009

Just to say a huge Thank You for our Heatmiser Thermostat, very efficient service, delivery and overall ease of use on your Internet shopping site.

Would certainly use you again and highly recommend to friends and family.

Yours

Lorna Day (Mrs)
Ashcroft

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Tony - 28th June 2009

Just to let you know that your product, pricing and delivery performance are all excellent.
A big thank you for the patient guys in your technical department who talked me through some installation wiring problems that I had. No mean feat over the phone!
 
Tony R

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