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Privacy Policy

This is the privacy policy for the HeatmiserShop.co.uk website. Heatmiser UK Ltd is committed to protecting your privacy online and we appreciate that you do not want the personal information you provide to us distributed indiscriminately. Here we explain how we collect information through the web site, what we do with it and what controls you have.

What data do we collect?

So that we can respond to your email/enquiry form requests, we ask you to submit information such as your name and contact details. You are under no obligation to provide such information. However, if you should choose to withhold requested information, we may not be able to contact you.

Credit Card Details

We do not store your credit card number in our system. Once you type your credit card information, it is sent instantly, encrypted, directly to our order processing system.

How is the information used?

We will use the information you provide to us to respond to your enquiry and to process any order you place with us. If you have e-mailed us we will use your e-mail address to respond to your query.

Once we have dealt with your enquiry your details may be kept for a limited period to ensure that we can contact you only if appropriate.


With whom is the information shared?

We may disclose personal information if required to do so by law or if we believe that such action is necessary to protect and defend the rights, property or personal safety of Heatmiser UK, the Heatmiser UK Website web site or its visitors. Heatmiser use Trustpilot as our review partner and as such Trustpilot receive details of your order in order for them to request a review from you at a later date. 

This web site contains links to other web sites. Heatmiser UK is not responsible for the privacy policies or the content of such web sites.



Remarketing is a way for us to connect with potential customers based upon your past interactions with us. Third party vendors may be hired by Heatmiser to perform remarketing services. As a result, third party vendors including Google may show Heatmiser ads on sites on the internet. Third party vendors, including Google use cookies to serve ads based on a users prior visit to Heatmiser.  Our Cookie policy is available here.

To opt out of Google remarketing, click here.

Any information collected is used only for remarketing purposes and will not be used by them for any other purpose. 

In addition, if you have signed up to receive emails we will send periodic emails to you regarding new products and updates. 

Withdrawing Consent

If you no longer wish to receive our emails, you can withdraw consent from opting out here. 


Heatmiser UK places a great importance on the security of all personally identifiable information associated with our clients and contacts. We do our utmost to protect against the loss, misuse and alteration of client and contact data under our control. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.

Where is the information stored

All information which you submit via this website is sent to and stored on a computer located in the United States. We use BigCommerce for our ECommerce platform  

Braintree Payments

Our payments are processed by Braintree by Paypal. Heatmiser nor our website provider Bigcommerce have access to or store any credit card details. 

Your acceptance of these terms

By using the Heatmiser UK web site, you consent to the collection and use of your information by Heatmiser UK as set out in this privacy policy. If we change our privacy policy in any way, we will post these changes on this page.

Your rights

You have a legal right to a copy of all the personal information about you held by us. You also have a right to correct any errors in that information. You have a right to ask us to stop sending you direct marketing material at any time even if you have previously asked us to do so or have otherwise agreed to this.

Please contact us with any questions, concerns or comments you have about our Privacy Policy.

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